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General Terms and Conditions

Version 1.1 | Issued: October 2025 | Next Review: October 2026
Applies to: "Solid Future AI": SFAI Consultancy Ltd (DIFC) and SFAI Sales Ltd (UK)
Governing Law: Dubai International Financial Centre (DIFC) Law, supplemented by UAE Federal Law where silent

1. Purpose and Scope

These General Terms and Conditions (“Terms”) set out the legal framework under which SFAI Consultancy Ltd (DIFC License No. 10861) and SFAI Sales Ltd (UK) (“SFAI”, “we”, “our”, or “us”) deliver consulting, education, AI scan, and related digital services.

These Terms apply to all SFAI websites, including solidfuture.ai, slimmermet.ai, aisupplai.ai, geniussecure.ai, and associated subdomains, as well as all in-person and online services provided to corporate and individual clients.

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The Terms form part of SFAI’s overall legal framework and must be read in conjunction with the Privacy Policy, Refund and Dispute Policy, Cancellation Policy, and Website Terms of Use, which collectively define client rights and obligations.

By using SFAI services, signing a proposal, accepting a quotation, or completing an online purchase, the client acknowledges acceptance of these Terms and agrees to be bound by them.

2. Contract Formation and Acceptance

A legally binding contract between SFAI and the client is formed upon:

  • Signing of a proposal, quotation, or agreement, or

  • Completing an online booking, enrolment, or purchase on any SFAI website, or

  • Commencement of services or delivery of materials.

Each engagement will specify deliverables, scope, and applicable fees. Use of any SFAI service implies acceptance of these Terms and the corresponding policies referenced herein.

3. Pricing, Payment, and Taxes

All prices quoted by SFAI are exclusive of VAT and other applicable taxes, which will be added where required under DIFC and UAE regulations.
Invoices are payable within fourteen (14) calendar days of the invoice date unless otherwise agreed in writing.

Failure to pay within the payment period may result in suspension of services and the application of statutory interest or administrative charges in accordance with Article 59 of the DIFC Contract Law No. 6 of 2004. Overdue invoices may be referred to external debt collection agencies, and details may be reported to relevant regulatory or credit authorities in the UAE and UK.

SFAI issues all invoices in accordance with DIFC invoicing standards, and clients must ensure timely settlement to maintain access to ongoing or future services.

4. Service Delivery and Changes

SFAI provides consulting, AI scans, and educational services with professional diligence and in accordance with industry standards. However, the nature of AI and digital transformation means that tools, methodologies, and regulations evolve rapidly.

SFAI reserves the right to modify or update its services, class schedules, content, or technical platforms to reflect new laws, technologies, or client needs. Reasonable notice will be provided where such changes materially affect a client engagement.

SFAI may subcontract or delegate certain tasks to qualified specialists, technology partners, or industry experts within the UAE AI ecosystem, under strict confidentiality and data protection controls.

5. Intellectual Property and Licensing

All frameworks, training materials, AI models, methodologies, tools, and other deliverables provided by SFAI remain the exclusive property of SFAI unless otherwise stated in writing.

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Clients are granted a non-exclusive, non-transferable internal licence to use such deliverables solely for their own business or learning purposes. This licence may be revoked if SFAI materially updates, replaces, or withdraws the underlying methodology.

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Clients may not reproduce, distribute, resell, or otherwise share SFAI materials, scans, reports, or educational content with third parties without prior written consent. All intellectual property rights are protected under UAE Federal Decree-Law No. 38 of 2021 (Copyright and Neighboring Rights) and relevant DIFC IP Regulations.

6. Confidentiality and Non-Disclosure

Both parties agree to maintain the confidentiality of any non-public information exchanged in the course of business. Confidential information may include, but is not limited to, client data, business strategies, course content, and technical materials.

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Each party must use such information solely for the purpose of performing under the contract and must not disclose it to any third party without written consent.


These obligations survive for five (5) years following termination or completion of services.

This clause is complemented by SFAI’s NDA templates and internal confidentiality procedures, particularly for customised courses or enterprise engagements.

7. Liability and Indemnity

SFAI performs all services with due care and skill as required by Article 57 of the DIFC Contract Law, but it cannot guarantee specific commercial or technical outcomes.

SFAI’s aggregate liability for any claim, loss, or damage arising from or related to its services is strictly limited to the total contract value for the specific engagement.
SFAI is not liable for indirect, consequential, or incidental losses, including loss of profit, opportunity, or reputation, except in cases of proven gross negligence or wilful misconduct.

Clients agree to indemnify and hold SFAI harmless from any claims, damages, or costs resulting from the client’s misuse of SFAI’s materials, AI tools, websites, or intellectual property.

8. Compliance, Ethics, and Responsible AI

Both parties shall comply with all applicable laws and ethical standards, including UAE Federal Law No. 4 of 2002 (Anti-Money Laundering), Federal Decree-Law No. 34 of 2021 (Cybercrime), and DIFC Contract Law No. 6 of 2004.

SFAI operates in alignment with the UAE National Artificial Intelligence Strategy 2031 and upholds the principles of transparency, accountability, and fairness in AI deployment.
SFAI does not engage in unlawful data collection, algorithmic manipulation, or AI misuse.

If SFAI becomes aware of data indicating client misconduct, criminal activity, or regulatory breaches, it may disclose relevant information to competent authorities, superseding confidentiality obligations under Article 42 of the DIFC Data Protection Law No. 5 of 2020.

9. Termination

Either party may terminate an agreement by giving thirty (30) days’ written notice.

SFAI may terminate immediately if the client:

  • Fails to make payment when due,

  • Breaches confidentiality or intellectual property rights,

  • Engages in activities that may damage SFAI’s reputation or violate applicable laws, or

  • Becomes insolvent or subject to regulatory investigation.

In case of termination by mutual agreement, SFAI will provide a fair refund or credit for any unperformed portion of the service, consistent with the Refund and Dispute Policy and Cancellation Policy.

10. Relationship and Assignment

These Terms do not establish an employment, partnership, or agency relationship between SFAI and any client, user, or participant.

Clients may not assign or transfer any rights or obligations under these Terms without SFAI’s prior written consent.
SFAI may assign its rights to affiliated entities within the group or approved successors for operational efficiency, provided client rights remain unaffected.

11. Governing Law and Jurisdiction

These Terms and any related agreements are governed by the laws of the Dubai International Financial Centre (DIFC).
All disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the DIFC Courts.

Where DIFC law is silent, applicable provisions of UAE Federal Law shall apply in a supplementary capacity, in accordance with Articles 5 and 8 of the DIFC Contract Law No. 6 of 2004.

12. Integration with Other Policies

These Terms and Conditions form part of SFAI’s unified legal and compliance framework, which includes:

  1. Privacy Policy

  2. Refund and Dispute Policy

  3. Cancellation Policy

  4. Website Terms of Use

Each of these policies supports a specific legal or operational function. Together, they establish SFAI’s comprehensive governance system for data handling, client engagement, refunds, disputes, and online conduct.

Where there is any inconsistency between these Terms and a supplementary policy, these Terms shall prevail, unless otherwise required by law.

13. Version Control and Amendments

SFAI reviews and updates these Terms annually or as required by legislative or operational changes. Updated versions will be published on the relevant SFAI websites, and continued use of SFAI services constitutes acceptance of the revised Terms.

Historical versions are archived and available upon request from legal@solidfuture.ai.

14. Contact Information

SFAI Consultancy Ltd
Unit IH-00-01-03-OF-05, Level 3, Innovation Hub
Dubai International Financial Centre, Dubai, UAE
Email: legal@solidfuture.ai

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